Payment Policy

Effective Date: January 15, 2025

At Timeless Treasures, we want to ensure that your shopping experience is as smooth and secure as possible. Our payment policy outlines the various payment methods we accept, as well as how your transactions are processed.

1. Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit and debit cards.
  • PayPal: Securely pay using your PayPal account.
  • Apple Pay: For a fast and convenient checkout experience via Apple devices.
  • Bank Transfers: Available for high-value orders or special arrangements (subject to approval).
  • Gift Cards: We accept gift cards issued by Timeless Treasures for in-store purchases, which can be applied at checkout.

2. Payment Security

  • Timeless Treasures uses industry-standard encryption technologies and secure payment gateways to protect your financial information.
  • All credit card transactions are processed through SSL (Secure Socket Layer) encryption, which ensures that your personal and payment information is transmitted securely.
  • We do not store your payment details in our system, and your sensitive information is handled securely by trusted third-party payment processors.

3. Currency

  • All prices on the Timeless Treasures website are displayed in your local currency at checkout (for international customers, depending on your region), and payment will be processed in the same currency.

4. Order Authorization

  • Please note that your order will not be processed until your payment has been authorized and successfully cleared.
  • If payment authorization is declined, you will be notified immediately, and you may need to contact your bank or payment provider for assistance.

5. Payment Confirmation

  • Once your payment is successfully processed, you will receive an email confirmation with your order details. Please keep this email for your records.
  • If you do not receive a confirmation email, please contact us immediately at support@timelesstreasures.com to verify the status of your order.

6. Payment Terms for Installments (if applicable)

  • We offer installment payment plans through third-party financing services, where available. This allows you to split your purchase into easy monthly payments.
  • Approval for installment plans is subject to credit assessment by the third-party provider, and you will be informed of the terms and conditions before proceeding.

7. Taxes

  • Sales tax is applied based on the shipping address provided during checkout, in accordance with applicable tax laws.
  • International orders may be subject to import duties, taxes, or customs charges, which are the responsibility of the customer.

8. Payment Disputes

  • If you have a dispute regarding any charges, please contact us directly within 30 days of the transaction. We will work with you to resolve any concerns.
  • If a chargeback is filed without contacting us first, we may block your account and/or take legal action to recover any losses.

9. Refunds

  • Refunds will be processed to the original payment method used at checkout.
  • Please refer to our Refund and Returns Policy for more information on how to return items and receive a refund.

10. Customer Service

If you have any questions regarding payment methods, processing, or security, please feel free to reach out to our customer service team at support@timelesstreasures.com. We are here to assist you!

Thank you for choosing Timeless Treasures! Your trust and satisfaction are our top priorities.