Sales Policy

Effective Date: January 15, 2025

At Timeless Treasures, we are dedicated to providing our customers with high-quality luxury watches at the best possible value. Our Sales Policy outlines the terms and conditions for making a purchase on our website, including any promotions, discounts, and sales events.

1. Pricing and Availability

  • All prices listed on timelesstreasures.com are in USD (United States Dollars) unless otherwise stated.
  • Prices are subject to change without prior notice. We make every effort to ensure that our prices are accurate; however, if a mistake is found, we will notify you and offer the option to either proceed with the corrected price or cancel the order.
  • The availability of items may vary. We make every effort to keep stock levels up to date, but in rare instances, an item may be out of stock after an order has been placed. In such cases, we will notify you promptly and offer alternatives, including a refund or exchange.

2. Discounts and Promotions

  • Timeless Treasures offers occasional promotions, sales, and discounts throughout the year. These may include, but are not limited to, seasonal sales, flash sales, or special promotions during holidays or events.
  • All promotional offers, discounts, and sales are subject to specific terms and conditions. Please read the details of each promotion on our website before making a purchase.
  • Discount codes or promotional offers cannot be combined with other offers unless explicitly stated. Each code or promotion is valid for a specific period and may have restrictions.
  • If a discount code is used incorrectly or outside its valid period, Timeless Treasures reserves the right to cancel the order or adjust the pricing accordingly.

3. Order Processing and Payment

  • Once your order is placed, it will be processed and prepared for shipment within the specified timeframe, usually 1-3 business days, depending on the product’s availability.
  • We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. All payments are processed through secure encryption methods to ensure your privacy.
  • If your order qualifies for a special promotion or sale, the discount will be applied automatically at checkout or as directed by the specific promotion.

4. Sales Tax

  • Sales tax is applied to all orders based on your shipping location, as required by law. The applicable tax rate will be calculated at checkout.
  • International customers may be subject to import duties, taxes, or other customs charges, which are not covered in the price of the item or shipping cost. These charges are the responsibility of the buyer.

5. Final Sale Items

  • Certain items may be designated as Final Sale. These products cannot be returned, exchanged, or refunded unless they are defective or damaged upon receipt.
  • Sale items marked as Final Sale will be clearly indicated on the product page.

6. Cancellations

  • Orders may be canceled within 24 hours of purchase if the order has not yet been processed or shipped. Once an order has been shipped, it cannot be canceled.
  • If you wish to cancel your order, please contact us immediately at support@timelesstreasures.com with your order number.

7. Warranty on Sale Items

  • All items purchased through Timeless Treasures, including items on sale, come with our standard warranty. For more details on warranty coverage, please refer to our warranty policy on our website.
  • Sale items are eligible for warranty coverage under the same terms and conditions as regular-priced items, unless stated otherwise.

8. Customer Support

  • If you have any questions or concerns about a promotion, sale, or your order, our customer service team is here to assist you. Contact us at support@timelesstreasures.com, and we will respond to your inquiry as quickly as possible.

We hope that our Sales Policy enhances your shopping experience at Timeless Treasures, and we are excited to offer you exceptional timepieces that fit your style and needs.