Privacy Policy

Effective Date: January 15, 2025

At Timeless Treasures, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or engage with us in other ways. By using our services, you agree to the terms outlined in this policy. We encourage you to review this policy periodically to stay informed about how we are safeguarding your personal data.

1. Information We Collect

Personal Information:
When you create an account, make a purchase, or contact us through our website, we collect personal information necessary to process your transaction and deliver our services. This may include:

  • Your full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (e.g., credit card information)

Non-Personal Information:
We also collect non-personally identifiable information to help us improve our website and enhance your browsing experience. This may include:

  • IP address
  • Browser type and version
  • Pages visited, time spent on pages, and links clicked
  • Date and time of visit
  • Device type (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect in the following ways:

  • Order Processing and Fulfillment: To process and ship your orders, handle returns, and provide customer support.
  • Customer Communication: To respond to your inquiries, provide order updates, or address any issues related to your purchase.
  • Website Improvement: To improve the functionality and usability of our website, track trends, and optimize user experience.
  • Marketing and Promotions: If you opt-in, we may send you newsletters, special offers, and promotional content. You can easily unsubscribe from marketing emails at any time.

3. Information Sharing and Disclosure

At Timeless Treasures, we respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with third-party vendors or service providers who assist us in operating our website, processing payments, fulfilling orders, or enhancing our services. These service providers are obligated to protect your data and use it solely for the purpose of providing services to us.
  • Legal Compliance: We may disclose your personal information if required to do so by law, such as complying with a subpoena, legal process, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner. We will notify you via email if this occurs.

4. Data Security

We take the security of your personal information seriously. To protect your data, we implement a variety of security measures, including encryption and secure servers. While we take appropriate steps to safeguard your information, please note that no method of data transmission over the Internet is 100% secure. As a result, we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

As a user, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Request updates or corrections to any incorrect or incomplete data.
  • Delete: Request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at the details provided below.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and allow us to recognize you and remember your preferences.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your ability to use some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before submitting any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

Timeless Treasures reserves the right to update or modify this Privacy Policy at any time. Any changes to the policy will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:

Timeless Treasures
Email: privacy@timelesswonders.com
Website: timelesswonders.com

We are committed to protecting your privacy and ensuring that your experience with us is as secure as possible. Thank you for trusting Timeless Treasures with your personal information.